Availability of Stock

All commodities on offer are subject to availability. Roi Manitou will use all reasonable endeavors to terminate the deal as soon as stock runs out. However, if items remain available after stocks have been depleted, Roi Manitou shall be obliged to return money only in the event that it is unable to fulfill orders at the quoted pricing.

Return & Cancellation

You have the right to cancel your order up to five working days from the day on which the items are delivered by contacting Roi Manitou at  +2781 433 0733. Additionally, you may cancel your order by emailing info@roimantou.com.

If the goods have already been dispatched at the time we receive your cancellation notification, you must return them to us and we will refund you the full amount of the goods within 30 days of receiving the cancellation notice.

If you do not return the items or make them available for collection within 30 days of receiving them, you will be regarded as having accepted the goods and charged for your order.

If a bottle of wine or champagne is discovered to be faulty, please inform us within 5 days of receiving your order.

Orders that are cancelled or returned are subject to delivery charges. You are responsible for these fees. However, if the wine is proven to be defective in any way, we will not charge you for transportation.

Refunds on Credit Cards

After receiving your returned shipment, Roi Manitou will provide a refund to the credit card used at the time of purchase. Please allow 30 days for your credit card statement to reflect the refund. If you paid by another method, we will mail you a check or repay you by Electronic Funds Transfer.

Company Contact Details

Company Physical Address: 21 Zandspruit Rd, Farmall 2055, Johannesburg, South Africa Email: info@roimantou.com Telephone: +2781 433 0733

After receiving your returned shipment, Roi Manitou will provide a refund to the credit card used at the time of purchase. Please allow 30 days for your credit card statement to reflect the refund. If you paid by another method, we will mail you a check or repay you by Electronic Funds Transfer.

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