This Policy includes Roi Manitou (Pty) Ltd t/a Roi Manitou (“Roi Manitou” the “Responsible Party”)’s Data Protection and Information Security Policy.

Roi Manitou (Pty) Ltd t/a Roi Manitou

Confidentiality Statement

Roi Manitou values your personal data. The vast majority of our website’s pages can be viewed without revealing personal data. So this Privacy Statement explains data collection and use in those cases where we need information to perform services you desire.

Other online or offline websites, products or services are not covered by this Privacy Statement. PLEASE READ THE ENTIRE POLICY AND CONFIDENTIALITY STATEMENT


To comply with the Act’s Eight Conditions for the Lawful Protection of Personal Information, this Privacy Policy Statement must meet all eight conditions set forth in the Act.

Data Collection

We will notify you when we require Personal Information that identifies you or allows us to contact you directly. This information is requested when you enter a contest, order e-mail newsletters, join up for an event or training, or purchase and/or register for any of our products. However, Personal Information acquired by the Responsible Party may include additional Information when necessary to provide you with a requested service.

You must provide Personal Information essential for billing and/or shipping purposes such as your name, address, phone number and credit card information if you choose to use a payment-processing service or transaction.

Our sales representatives may require you to electronically register a new product purchase. Please note that we preserve this information along with any other information you have provided us on previous visits.

Roi Manitou also takes data from your computer’s hardware and operating system. Your IP address, browser type, OS, domain name, access times, and referring website addresses are examples of this information. Used to operate the service, maintain quality of the service and gather broad demographic information about the Responsible Party’s website users.


Roi Manitou also collects information on which pages our clients visit on our website. Only a unique ID number links this website visitation statistics to Personal Information unless the user consents as detailed below.

Use of your Personal Data

We use your Personal Data to:

  • To make our website more relevant to you.
  • To supply requested services such as newsletters, events, training, and software.
  • Assisting us in creating and publishing content that is most relevant to you.
  • To make you aware of new products, services, and updates.
  • To grant you access to restricted portions of our website.

We may combine site-visitation data with anonymous demographic data for research purposes and to provide more relevant content. With your permission, we shall combine site-visitation data with your Personal Information in limited-access portions of the Responsible Party to present you with personalized content. If you reject permission, we will not customize your service and will not combine your Personal Information with site visits.

We occasionally engage businesses to package, mail, and deliver orders, answer consumer queries about products or services, send postal mail, and conduct event registration. We will only give those companies the information they need to deliver the service and they may not use it for any other purpose.

Or, if required by law or in the good faith conviction that such conduct is essential to:

comply with legal procedure served on the Responsible Party or website;

safeguard and defend the Responsible Party’s website’s rights or property;

respond quickly to protect the personal safety of the Responsible Party’s employees, customers, or the public.

Personal Information Control

Except for the limited situations indicated below, the Responsible Party will not disclose your Personal Information with third parties without your consent. It will only be used for the mentioned purposes.

Roi Manitou may send you occasional emails warning you of technical service or security issues relating to a product or service you requested. You cannot unsubscribe from these mailings because they are considered part of the service you have chosen.

Cookie Use

Each time a consumer visits our website, a cookie is either stored on their computer (if they accept cookies) or read from their previous visit. Cookies are used to help collect the above-mentioned site visiting data.

Customer newsletter links are also collected using cookies. So we may send customers information they want to read. No Personal Information about you is ever collected in aggregate form.


To help send the cookie on our site, we may utilize web beacons (clear gif technology or action tags). This technology tells us how many people visited the Responsible Party’s website and clicked on important items (such links or images). This technology is used to produce aggregated statistics about the Responsible Party’s website usage and does not access your personally identifiable information. Other businesses cannot display clear gifs on our website and may only share aggregated site statistics with us.

No cookies from the Responsible Party’s website means you can read the text on the screens but not enjoy a personalized visit or subscribe to the services offered on the site unless you enable cookies in your browser.

Personal Information Use Specifications

Users may provide Personal Information to Roi Manitou for any purpose. A Users’ approval will be requested before using Personal Information for another purpose.

Personal Data Reliability

Changes to a Users’ Personal Information must be reported to Roi Manitou within a reasonable timeframe.

Modifications to the policy

Roi Manitou may amend this Privacy Notice. Our “last updated” date will be changed accordingly. The Responsible Party will notify you of substantial changes to this Policy by prominently posting them on its website.

Roi Manitou maintains the right to modify or terminate this Policy at any moment.


Company contact details

Roi Manitou welcomes your comments regarding this Privacy Statement, please contact us by e-mail, postal mail: “address”  or by telephone: +2781 433 0733

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